These terms and conditions contain important information about your enrolment or registration (as the case may be), including our cancellation policy, what happens if we need to change or cancel a course or event and our limitation of liability.

Please scroll to the applicable terms and conditions for your purchase and read carefully to ensure you are fully aware of your rights and obligations under the applicable terms and conditions.

AICD public course enrolment terms and conditions

Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.

Participant enrolment

Enrolment is subject to receipt of your payment and our confirmation of availability. You must pay any invoice within 7 days of receipt and payment must be received in full before we provide course materials and course commencement.

If you have enrolled online within the current period (not for a future course) you will be provided with immediate access to course materials subject to receipt of payment. 

Member course fees

Member course fees are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member course fees should complete the Membership Application Form online.

Enrolment changes by you

If for any reason you are no longer able to attend the course on the date you have enrolled for, you may give us a request in writing to cancel, transfer or substitute your enrolment. Please note that a charge may apply. Further details are set out below.

We deduct any applicable charge from any refund due to you. In addition, any of our materials already provided to you must be returned before we remit any refund and/or confirm a transfer or substitution.

If for any reason you do not provide us with the required notice or do not attend the course, no refunds are payable and no changes to your enrolment will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

For all online course changes including cancellation, transfer or substitutions are NOT available after you have accessed the  course in MyLearning. 

Cancellation

You may cancel your enrolment altogether. However, you may consider transferring to another course option or substituting another eligible participant as further explained below.

Transfer

If you wish to transfer to a different course date; to a different course altogether; or to a different course format, you may request to transfer your enrolment. Only one transfer is permitted per enrolment and the alternative option must be within 12 months of your original course.

A transfer request is subject to availability of the alternative date, course or format in your request and may incur additional fees. You will be contacted to confirm your new event or we will place you on a waitlist if the alternative option is not available at the time of your request.

If you transfer to a different course or different delivery format (for example from the Company Directors Course Self-paced to the face to face delivery mode), any difference in the course fee will be payable by you or refunded by us as applicable and subject to any charge as explained below. The new enrolment course dates will apply.

Any further transfer request will be treated as a cancellation and will incur a 100% cancellation charge.

Substitution

You may request to substitute another person to enrol in your place. Only one substitution is permitted per enrolment. The proposed substitute must review and confirm to us that they meet the enrolment criteria applicable for that course before we will accept the substitution.

If the substitution involves a participant change from an AICD Member to a non-member (or vice versa), any difference in the course fee will be payable by you or refunded by us as applicable and subject to any charge as explained below.

Any further substitution request by you or the substitute will be treated as a cancellation and will incur a 100% cancellation charge.

  Change of Enrolment Charge
Applicable Course Cancellation Transfer* Substitution
Company Directors Course (face to face)
  • 31 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
  • 30 working days’ notice or less, the total course fees are payable and no refund applies.
  • 31 working days’ notice or more, no transfer charge is payable.
  • 30 to 16 working days’ notice, a transfer charge of 50% of the total course fee is payable.
  • 15 working days’ notice or less, transfers are not permitted.
  • 11 working days’ notice or more, a substitution charge to cover administration costs is payable.
  • 10 working days’ notice or less, substitutions are not permitted.
Company Directors Course (self-paced)
NB Self-paced courses are organised in monthly cohorts.
  • If the payment is for a course in the same month, no refund applies (due to the automatic access to the course and materials).
  • For courses in future months 100% refund is available
  • 31 working days’ notice or more, no transfer charge is payable (if to another self-paced course).
  • If transferring to face-to-face, the difference in enrolment fees must be paid. The selected transfer course dates will apply.
  • 31 working days’ notice or more, a substitution charge to cover administration costs is payable.
  • Less than 31 working days’ notice or less, substitutions are not permitted.
Foundations of Directorship; Company Directors Course Update, Specialisation or Preparing for Success
  • 21 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
  • 20 working days’ notice or less, the total course fees are payable and no refund applies.
  • 21 working days’ notice or more, no transfer charge is payable.
  • 20 to 11 working days’ notice, a transfer charge of 50% of the total course fee is payable.
  • 10 working days’ notice or less, transfers are not permitted.
  • 6 working days’ notice or more, a substitution charge to cover administration costs is payable.
  • 5 working days’ notice or less, substitutions are not permitted.
Short courses
  • 11 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
  • 10 working days’ notice or less, the total course fees are payable and no refund applies.
  • 11 working days’ notice or more, no transfer charge is payable.
  • 10 working days’ notice or less, transfers are not permitted.
  • 6 working days’ notice or more, a substitution charge to cover administration costs is payable.
  • 5 working days’ notice or less, substitutions are not permitted.
Residential courses; courses delivered outside Australia
  • 41 working days’ notice or more, no charge is payable and a full refund of the total applies.
  • 40 working days’ notice or less, the total course fees are payable and no refund applies.
  • 41 working days’ notice or more, no transfer charge is payable.
  • 40 to 26 working days’ notice or less, a transfer charge of 50% of the total course fee is payable.
  • 25 working days’ notice or less, transfers are not permitted.
  • 11 working days’ notice or more, no substitution charge is payable.
  • 10 working days’ notice or less, a substitution charge to cover administration costs is payable.
Boardroom Mastery
  • 61 working days’ notice or more, no charge is payable and a full refund of the total applies.
  • 60 working days’ notice or less, the total course fees are payable and no refund applies.
  • 61 working days’ notice or more, no transfer charge is payable.
  • 60 to 46 working days’ notice or less, a transfer charge of 50% of the total course fee is payable.
  • 45 working days’ notice or less, transfers are not permitted.
Because enrolments in Boardroom Mastery are by application only, no substitution is permitted.
Online courses
  • Not available once the log in has been activated.
  • Not available once the log in has been activated.
  • Not available once the log in has been activated.

*Please note where a transfer of enrolments requires new notes to be issued these will be charged at the applicable fee at the time of transfer).

We exclude weekends, public holidays and the first day of a course (course start date) when calculating how many days’ notice you have provided for any requested changes to your enrolment.

Enrolment changes by us

If we are required to cancel or vary course dates or locations due to circumstances outside our control, including insufficient course enrolments, you will be offered a full refund of the total course fee, or a transfer or substitution, which will not be treated as a request by you for the limits specified above. However, unless required by an applicable law, we will not be responsible for any airfare, hotel or any other direct or indirect costs or losses incurred by participants in any circumstances and you are strongly encouraged to take this into account when booking travel arrangements.

Where access to online courses is affected by AICD’s systems outage (website and MyLearning) which is greater than forty eight hours (or multiple instances of outages), the course access period may be extended by the amount of time that the site has not been available. 

Privacy

By submitting the Enrolment Application Form, you acknowledge that you have read and understood the AICD Privacy Policy and agree with and consent to the practices described in that Privacy Policy.

When enrolling in the online courses please review the My Learning terms and conditions that relate to posting information including personal information being available to other participants.

Use of material

Materials and content made available to you as a course participant are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.

International participants

For participants who enrol in a course outside Australia, payment of the applicable course fee must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.

General

These Terms and Conditions are in addition to your rights under the Australian Consumer Law.

From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all enrolments from the time of posting on our website onwards.


AICD event registration terms and conditions

Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.

Event registrations

Registration is subject to receipt of your payment and our confirmation of availability. You must pay any invoice within 7 days of receipt and payment must be received in full before the event.

Member registration costs

Member registration costs are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member registration cost should complete the Membership Application Form online..

Registrations changes by you

If for any reason you are no longer able to attend the event for which you have registered, you may give us a request in writing to cancel or substitute your registration. Please note that a charge may apply. Further details are set out below.

We deduct any applicable charge from any refund due to you.

If for any reason you do not provide us with the required notice or do not attend the event, no refunds are payable and no changes to your registration will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

Cancellation

You may cancel your registration altogether. However, you may consider substituting another attendee as further explained below.

Substitution

You may request to substitute another person to attend in your place at any time prior to the event.

If the substitution involves an attendee change from an AICD Member to a non-member (or vice versa), any difference in the registration cost will be payable by you or refunded by us as applicable and subject to any charge as explained below.

Registration Change Applicable Charges
Cancellation
  • 7 working days’ notice or more, no cancellation charge is payable and a full refund of the total registration cost applies.
  • 6 working days’ notice or less, the total registration costs are payable and no refund applies.
Substitution
  • Day of event or more, no substitution charge is payable.

We exclude weekends, public holidays and the event day when calculating how many days’ notice you have provided for any requested changes to your registration.

Registration changes by us

If we are required to cancel or vary event dates or locations due to circumstances outside our control, including insufficient event registrations, you will be offered a full refund of the total registration cost, or a substitution, which will not be treated as a request by you for the limits specified above. However, unless required by an applicable law, we will not be responsible for any airfare, hotel or any other direct or indirect costs or losses incurred by attendees in any circumstances and you are strongly encouraged to take this into account when booking travel arrangements.

Privacy

By submitting the Event Registration Form, you acknowledge that you have read and understood the AICD Privacy Policy available at and agree with and consent to the practices described in that Privacy Policy.

Event recording notice

By attending an AICD event, you acknowledge that you may be photographed, filmed or recorded while at the event, and consent to such activities and the future use by the AICD of any photos, images or recordings. You may request to opt out of this photography, filming or recording, but we may not be able to accommodate your request in some instances.

Use of material

Materials and content made available to you as an event attendee are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.

International participants

For participants who register for an event outside Australia, payment of the applicable registration cost must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.

General

These Terms and Conditions are in addition to your rights under the Australian Consumer Law.

From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all registrations from the time of posting on our website onwards.

 

AICD webinar terms and conditions

Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.

Webinar registrations

The AICD provides interactive seminars conducted over the internet (Webinar). Registration for a Webinar is subject to receipt of your payment and our confirmation of availability. You must pay any tax invoice from the AICD within 7 days of receipt and payment must be received in full before the Webinar (whichever is earlier).

Registration is only available to individuals. The purchase of a Webinar is for use by the registered participant only and registration information should not be forwarded on to third parties; doing so may hinder your own access, as Webinar entry is by prior registration only.

Member prices

Member prices are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member price may apply for membership online at https://aicd.companydirectors.com.au/membership.

DPD units

You must participate in the entire Webinar to be eligible to claim DPD units.

Changes by you

If for any reason you are no longer able to attend the Webinar for which you have registered, you may submit your request through your My Site account or submit a request in writing to cancel or transfer your registration. Please note that a charge may apply. We deduct any applicable charge from any refund due to you. Change Conditions are set out below.

If for any reason you do not provide us with the required notice or do not attend the Webinar, no refunds are payable and no changes to your registration will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

Cancellation

You may cancel your registration altogether as explained in the Change Conditions below. Notwithstanding, you may also consider transferring to another Webinar.

Transfer

You may request to transfer to a different Webinar, you may request to do so through your My Site account or in writing.

A transfer request is subject to availability of the alternative Webinar in your request. You will be contacted to confirm your new Webinar. If you transfer, any difference in price will be payable by you or refunded by us as applicable and subject to any charge as explained in the Change Conditions below.

Change Conditions

Registration Change Applicable Conditions*
Live Webinars Recorded Webinars
Cancellation or Transfer 1 working day prior to Webinar or more, no charge is payable and a full refund of the total registration cost (if any) applies Within 30 working days' of recording availability and you have not commenced the recording, no charge is payable and a full refund of the total registration cost (if any) applies
Cancellation or Transfer Day of Webinar, no cancellation or transfer is permitted 30 working days’ or more after recording availability or you have commenced the recording, no cancellation or transfer is permitted

*We exclude weekends, public holidays and the event day when calculating how many days’ notice you have provided for any requested changes to your registration.

Changes by us

If we are required to cancel you will be offered a full refund of the total registration cost or if we are required to vary Webinar dates due to circumstances outside our control your registration will be transferred to the new date and you will be duly notified. If you are unable to attend the new date you are entitled to cancel your registration and receive a full refund of the total registration cost (subject to the Change Conditions set out above).

Subject to any applicable law, the AICD will not be responsible for any direct or indirect costs or losses incurred in any circumstances.

The AICD reserves the right to accept registration, change facilitators, Webinar content, and dates as necessary.

Privacy

By registering, you acknowledge that you have read and understood the AICD Privacy Policy available at https://aicd.companydirectors.com.au/global/privacy and agree with and consent to the practices described in that Privacy Policy.

In connection with the operation of the Webinar we will ask you to provide us with information that personally identifies you or allows us to contact you (Personal Information) when you register for the Webinar. For the purposes of your Webinar participation, your Personal Information will be disclosed to third party service providers including CPD Live Pty Ltd trading as Cahoot Learning (Cahoot Learning) who are a digital learning provider. Cahoot Learning may access, use and disclose your Personal Information in connection with the Webinar.

Webinar recording notice

The Webinar includes a feature that allows audio and any documents or other materials exchanged or viewed during the session to be recorded. By attending an AICD Webinar, you acknowledge that any contribution may be recorded, and consent to such activities and the future use, including the sale, by the AICD of any recordings. If you do not consent to the recording, please contact your AICD representative to discuss your concerns in good time prior to the Webinar date.

Webinar participation and behaviour

Webinar participation may require you to configure your software settings on your web-device upon first use or require you to download the software for your operating system. You can access the webinar from your iPad or tablet. To access the webinar on an iPad device you will need to download the Webex Meeting app and follow the instructions in the webinar access email.

Any views expressed by you during a Webinar must be your own. During a Webinar you must not behave in a manner or distribute any material which is abusive, defamatory, obscene, contrary to law or to the rights of any person. The AICD may remove you and any offending material from a Webinar and decline your future participation in AICD Webinars for any behaviour which the AICD considers contravenes this clause.

Use of material

Materials, content made available to you as a participant and any Webinar recording are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.

International participants

For participants who register for a Webinar outside Australia, payment of the applicable registration cost must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.

General

These Terms and Conditions are in addition to your rights under the Australian Consumer Law. From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all registrations from the time of posting on our website onwards.

 

This page was last updated on 26 June 2019