Topic: Strategy

Having a strategy means more than just having a plan. Let us guide you through the right steps to get your company on track

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How would customers rate your organisation?

Many companies rely on net promoter scores to judge customer feedback, value and potential business growth. But is there a better way to judge this?

Support for Australian businesses affected by AI ahead

The B Team is working to develop principles to help support Australian businesses deal with AI.

6 tips for becoming a customer centric organisation

Maximising customer experience through a customer centric culture is more important now than ever following the banking Royal Commission.

Key questions for boards on AI

Credit Union Australia set out on the AI path to make life easier for customers and employees. Here are CUA's lessons to help boards make the most of AI.

Is a customer focused strategy really the way forward?

Phil Ruthven AM argues that Australian companies should be wary of becoming too focused on the customer, to the detriment of their intellectual property and brand.

Is your organisation prepared for climate risk?

Property group Stockland altered its governance processes to allow for the continuous monitoring and assessment of climate risk. What steps should your board take?

3 major areas of concern for climate risk in Australia

Climate change is becoming an increasingly urgent issue for boards, but how will this threat affect your organisation's strategy, finance and governance?

The 40 hour work week is over, but our wages are on the up

Although overlooked in recent economic debate, paid working hours are falling as real wages are steadily climbing, writes Phil Ruthven AM.

How design thinking can improve your strategy

Encouraging clarity and discipline through design thinking could improve your strategy, says Business Models Inc Australia strategist Michael Eales.

Why international directors will benefit your board

Boards need to build their level of international skills and connections to run with optimum success, but there are challenges involved.
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