Topic: Royal Commission

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AFCA handles a backlog of 43,000 complaints following banking Royal Commission

AFCA CEO David Locke and chair Helen Coonan discuss the complaint handling authority's escalating dispute notifications following the banking Royal Commission.

Practical matters

Boards and company secretaries have grappled with the issue of how much detail to include in their minutes since it became a point of contention in cross-examination at the Hayne Royal Commission.

Two crucial pieces of advice for aspiring directors

Incoming chair of Bendigo and Adelaide bank, Jacqueline Hey, shares indispensable advice for aspiring directors.

What directors can learn from the major banks' self-assessments

Self-assessment reports from the major banks should be a must read for all boards following the banking Royal Commission.

Internal audit in the spotlight

The Hayne Royal Commission and APRA’s Prudential Inquiry into the Commonwealth Bank of Australia (APRA Inquiry) switched the spotlight on internal audit, highlighting the important role the function ...

How boards are reacting to regulatory findings

Governance challenges abound but top directors have divergent views on the impact of regulatory change on board processes.

What’s next for the AICD’s Forward Agenda actions?

After a year of governance practices in the spotlight, the AICD has released the results of its Forward Governance Agenda member consultation and set out the AICD’s actions and next steps. Over ...

How do you build trust in an organisation?

Reflecting on his time as a director for Foxtel and NAB, Paul Rizzo says a lack of loyalty and trust were at the heart of the banking Royal Commission.

A successful business ignores the customer at its peril, says ASIC

Speaking from the 2019 ASIC Annual Forum in May, chair James Shipton says organisational success could depend on the customer being treated fairly, following the banking Royal Commission.

Why your board should prioritise cultural transformation

A board that focuses on transforming and measuring culture could have better organisational performance, says Ken Boundy FAICD.
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