The Board’s Role in Crisis Management

Any sudden event that threatens a company’s financial performance, reputation, or its relations with key stakeholders has the potential to become a crisis.The question is when and not if a crisis occurs. The difference between companies that recover from crises comes down to readiness to deal with the crisis. To properly fulfil their duties, directors and other organisational leaders must be prepared.
Company Director


Designed to be highly practical and experiental Company Directors Course Specialisation:The Boards’s Role in Crisis is delivered through an in-depth and engaging case study. You will be placed in a board simulation and tasked with navigating your way with your fellow directors through a crisis.

You will develop crisis management skills and sharpen your decision-making under stress. You will acquire techniques and methods to effectively and efficiently manage crisis communications with stakeholders. And you will learn how to develop and implement a crisis management plan and processes, as well as methods to build crisis management capability into an organisation’s culture.

Large corporations can expect to face a crisis on average every 4 to 5 years. A director may have to face two or three crises during a normal tenure on a board. Every CEO will probably have to manage at least one crisis during his or her tenure. Crises can take many forms — a cyber attack, a natural disaster, an environmental disaster, terrorism, an industrial accident, product tampering, financial improprieties, sexual harassment allegations, or a hostile takeover.

Right course for you

Is this course right for you?

The course is tailored to experienced directors wishing to take their performance to the next level and prepare themselves to manage a crisis effectively.

The course is tailored for experienced directors wishing to take their performance to the next level and prepare themselves to manage a crisis effectively. Participants must be graduates of the Company Directors Course or International Company Directors Course and should ideally have no less than three years of board experience.

Suitable for:

  • Alumni of the Company Directors Course (mandatory requirement)
  • Directors on high profile boards with complex business models that may be exposed to crises
  • Senior government representatives responsible for crisis management
  • Chief Executive Officers / Managing Directors / Chief Risk Officers
  • Chief Information Officers
  • Government representatives involved in crisis management
Course learnings

What will you learn?

After completing the highly focused and practical course, you will have the confidence and tools to plan for and manage crisis situations.

You will

  1. Apply learnings from the Company Directors Course in decision making and risk management to manage crises.

  2. Clarify the boards’ role in crisis management.

  3. Appraise the key components to managing a crisis and construct the elements to be addressed in a crisis management plan.

  4. Determine the objectives in crisis communications, analyse the impact of social media and identify any ethical dilemmas that may arise when dealing with crisis communications.

  5. Explore the impact on board decision-making in times of stress and tools to support the board during these times.

  6. Understand the importance of planning for crises and potential dangers.
Course expectations

What can you expect?

The focus of the course is on teamwork – working in groups as a simulated board, then reporting decisions and plans back to the broader group, active problem solving, and providing recommendations and a plan to respond to the crisis.

This course is a full-day course. The participants will be allocated to a board group before the course and will spend the majority of the day working with their board on the activities of a hypothetical company experiencing a crisis. A facilitator will lead the discussion at the start and end of the day, as well as provide expert guidance and support throughout the day.

Group size is limited to a maximum of 25 people to optimise the learning experience and give each particpant a chance to engage and participate in the scenario.

Our facilitators are experienced company directors. They are selected based on their knowledge of the board environment as well as their ability to engage and connect with participants.

Course preparation

It is required that participants have completed the Company Directors Course, International Company Directors Course or Company Directors Course Update to attend this course. It is preferable but not mandatory for participants to have successfully competed the assessment for the Company Directors Course or the International Company Directors Course.

Participants are expected to have pre-read the course materials and case study prior to attending the course.

Why learn with us?

When you're at the top of your game you need the best.

The content

Our programs and courses are designed by expert educators with the input of experienced directors and subject matter experts. The contemporary content is updated annually and includes case studies and real-life examples to ensure relevancy for today's and tomorrow's directors.

The facilitators

With our rigorous selection criteria, we recruit facilitators boasting extensive real-world director experience and the ability to create an interactive and unique learning environment.

The participants

You'll spend time connecting with, learning from, and sharing experiences with, a broad range of high-calibre senior executives and directors who are passionate about improving performance.

The recognition

We offer highly-regarded and established governance and directorship programs. By participating, you are demonstrating your commitment to good governance practice, and have the opportunity to earn post nominals that associate you with Australia's leading organisation for directors and are recognised by the wider director community.

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